Get in touch with our team
To help us deal with your query, please Contact Us by sending your email to fynesthyngz@gmail.com. We aim to resolve the majority of queries on the first email, however for more serious enquiries this may take longer.
e-mail us
The FynesThyngz team are here for you:
Monday to Friday: 9am to 5pm
Saturday: 9am to 5pm
Bank Holidays: 10am to 4pm
Typical response within 8 hours
As a Customer you are very important to us we would love to hear what you think so Contact Us.
We would love to hear from you if you need any help or you want to share with us your feedback, please Contact Us using the below option.
You can contact us by E-mail us using the address below. Please note if your email requires Fynesthyngz to access your records, such as queries about Orders or a FynesThyngz Account, it would help if you included sufficient information in your E-mail to enable us to confirm your identity. This could include your full name, current address, order number etc.
Before you send your message, we would like to explain how we use your personal information and why it’s as important to us as it is to you.
For Customer Services to be able to help you, we and our trusted service providers may collect your personal details. Your details will be stored for a period of time in line with legal and regulatory requirements depending on the nature of your inquiry.
How we use the details you provide:
• To respond to you and send relevant items or information to resolve your inquiry
• To follow up with you about the service you receive from us
• To report data to regulatory authorities as may be required by law
• To identify trends in data that help us improve our products and services
We will not use the details you provide here to send marketing information to you. You have the right to access, modify or erase your data. To do so, please specify this when submitting your message or by contacting Customer Services at a future date.
Alternatively, if you need support with Fynesthyngz Orders you can contact us by email using the address below.
Please note that if your email requires Fynesthyngz to access your records it would help if you included sufficient information in your email to enable us to confirm your identity. This could include your full name, current address, date of birth etc.
Please note – all calls may be recorded for training and quality monitoring purposes. Local rates apply from BT landlines in the UK, other provider’s charges may vary. Please check with your provider for details.
If you have an item missing from your order, we advise you to do the following:
Check underneath any packaging in the box.Check your email and order history to confirm the item has been ordered and sent. If your order has been partially despatched your email and order history will inform you of this. Check that all the parcels in your order have been delivered. Some parcels may be delivered separately.
If none of the above apply we would advise you to contact our Customer Care team using the link on the contact us page below.
Any cancellations or amendments cannot be made between placing your order and receiving your parcel; this includes address changes and adding or removing products.
If you wish to receive a refund, please use the returns process on your documentation. Unless faulty; medicines, food or cosmetics products which have been opened cannot be refunded or exchanged.
We hope to quickly resolve all customer complaints and our Customer Care team is here to help.
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Contact Us for Queries:
sandra@fynesthyngz.co.uk
fynesthyngz@gmail.com
We hope to quickly resolve all customer queries and our team are here to help.
Fynesthyngz Pure Natural Organic Skin and Hair Care Products use the finest ingredients. Organic Shea Butter combined with Essential Oils. Skin and Hair Care for all the Family. Beautiful Skin requires commitment, Not a Miracle. Shop for Organic Ethical Products right here @www.fynesthyngz.co.uk.