Your selected question:
what do I do if the item I bought online is faulty follow the steps below:
If the item is faulty you will need to return it to us for a refund or replacement.
Returning your item to Fynesthyngz Online Shop will allow us to speed up the process of your refund or replacement. Return the item(s) by Royal Mail Standard delivery. What do I do If the item I bought online is faulty, If your postage was free you will need to pay the return postage. If you paid postage for the item(s) In the case of a refund your postage will be added to the refund.
Please note that a refund can take up to 14 days or more to be processed back onto your card by your bank.
